Hotel Shivani International.
Infront of Shivani Clinic, Bhagsu Nag , Mcleodganj, Upper Dharamshala Distt. Kangra (HP) 176219.
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Cancellation Policy

Cancellation Policy :

Cancellation Charges 25% if cancelled fourteen days in advance.
50% if cancelled three days in advance.
 
100% if cancelled one day prior to booking or on the same day. 
Credit/Debit card cancellations will be charged 5% extra.

For Groups / for Special Celebration Dates (24th, 25th, 30th & 31st of December) 25% if cancelled forty five days in advance.
50% if cancelled thirty days in advance. 
50% if few of the total booked rooms are cancelled. 
100% if cancelled fifteen days in advance or later.
Credit/Debit card cancellations will be charged 5% extra.

Refund Policy :

Refunds only through cheque for bookings made by cash/cheque/bank transfer.
Online refunds for bookings made through the website usually take 7-10 working days. 
Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.
The original receipt must be presented for processing the refund. 
Credit/debit card cancellations will be charged 5% extra.